Business Regulations & Services
Neath Port Talbot Council Borough Council offer a wide range of
services to assist local businesses and for the benefit of the
The Council also has an obligation to enforce a number of
regulations which businesses must work within. These regulations
are to ensure the safety of their staff and local people, to
maintain fair trading and protect the local environment.
Building Control officers have an in-depth knowledge of building
construction, a detailed understanding of the Building Regulations
and how they are applied. It is their duty to ensure that the
building work complies with the required legislation.
Officers are available to assist with any queries you may have
and offer any pre application advice.
Tel: 01639 686820
Business Rates are paid by most non-domestic properties. The
main exceptions are farm buildings and land, churches, and public
Business Rates are property based and are calculated by
multiplying the property's rateable value by the rating multiplier
(a rate in the pound). Rateable values are determined by the
Valuation Officer (visit Rateable values for more information).
Business rates may be reduced in certain circumstances, see
Reductions to rates bills.
Tel: 01639 686843
Business Support & Funding
The Business Services team based within the Council’s Economic
Development Unit provides a range of help and advice available to
people who want to start, expand or relocate their business to
Neath Port Talbot. From various business events and seminars that
provide relevant business information, details of vacant commercial
and industrial property, loans and grants to support business
Tel: 01639 686835
Businesses have a legal duty to dispose of waste responsibly.
More information can be found on the Duty of Care page. Businesses
must use a registered waste carrier to dispose of their waste and
have documents to demonstrate the arrangements they have in place
for waste disposal.
The Council is available to offer advice and assistance with the
disposal of your waste with a range of wheeled bins available for
commercial waste collection and recycling which now includes glass,
cans and cardboard.
For further information contact the Customer Service Call Centre
on 01639 686405.
Commercial Property Grant
The Commercial Property Grant is aimed at encouraging high
standard physical improvements to buildings in commercial areas
throughout the county borough, including the centres covered by
Communities First status.
To find out what wards are eligible or for more information on
grant contact the Property and Regeneration team.
Tel: 01639 686413
Environmental Health & Trading Standards
Neath Port Talbot’s Environmental Health and Trading Standards
Department provides a full range of services to residents and
businesses within the county borough. Our services are aimed at
making Neath Port Talbot a clean, healthy, and safe place to live,
work and run a business.
Tel: 01639 685678
These Environmental Health & Trading Standards services also
Licences - For taxis, public entertainment, street trading and
pet shops etc.
Tel: 01639 763050
For the inspection of shops and caterers, training for
businesses and employees in relation to food hygiene.
Tel: 01639 764325
European & External Funding
The European & External Funding team forms part of the
Economic Development Unit and offers a comprehensive service both
within the Authority and to external bodies. With access to
up-to-date information sources, European Regulations and
Legislation that might affect your business, The team also has
experienced officers to guide you through the minefield of European
Funding, giving you help in developing projects.
Tel: 01639 686829
Highways/Transport and Streets
Neath Port Talbot has a network of 804km of highway. To ensure
the network functions efficiently throughout the year maintenance
is undertaken on the various components of the highway which
includes carriageways, footways, verges, drainage systems,
structures, lighting, signs and road markings.
For further information or to report a problem visit
Tel: 01639 686868
The Council’s Planning Department is responsible for regulating
the development of land and buildings. Planning permission may be
required before a business can begin operating and will be needed
if you change the primary use of a building or develop a new
In order to aid the Planning Application process, Neath Port
Talbot Planning Services have split the Borough between three
separate teams – North, Central and South.
Tel: 01639 686738 (North)
01639 686754 (Central)
01639 686737 (South)
To view the planning areas map visit Contact Development