Report finds EU backed Employment Project is performing well
An independent report into an EU backed
employment project, which found high levels of satisfaction from
participants and employers and an excellent employment-outcome
rate, has been presented [17.10.13] to members of Neath Port Talbot
Members of the Economic and Community
Regeneration Cabinet Board heard that the report by The Centre for
Economic and Social Inclusion concluded South West Workways is
performing well against its key outcome targets. Workways is funded
by the European Social Fund through the Welsh Government.
Councillor Ali Thomas, Leader of Neath Port
Talbot Council, said “The findings of this report demonstrate the
effectiveness of the Workways project in helping people address the
barriers which prevent them from finding employment. Workways
continues to provide vital assistance to jobseekers across South
The report was based on a number of pieces of
research including findings from an Ipsos MORI telephone survey of
721 participants, focus groups with participants and an assessment
of the project’s performance against objectives based on project
Key findings include:
- “Workways is performing well against its key
outcome targets, with high levels of satisfaction from participants
and employers, and an excellent employment-outcome rate.”
- “…half of project completers had entered
work, and… over half of all participants have achieved positive
outcomes. This is a considerable achievement given the economic
- “Feedback from participants was very strong.
Mentors were praised for addressing barriers holistically, and all
considered that their experiences had exceeded expectations. In
total, 84% of participants were satisfied with Workways, with 89%
satisfied with their mentor and 87% were satisfied with the
Employer Liaison Officer (ELO)”.
- “Feedback on TJOs [Temporary Job
Opportunities] was also strong. 89% were satisfied with their TJO,
and those who had been on TJOs were considerably more likely to
have entered work than those who had not (59% compared to
- “Employers gave strong positive feedback on
the support received from ELOs, in particular the fact that they
were accessible, proactive and saw things from the employer’s
- “Mentors had excellent knowledge about other
local projects, and it appeared to be helping to ensure that
participants were referred to the most appropriate provision at the
Other key findings of the Ipsos MORI survey
- Around 90% of participants reported that
their Workways mentor was knowledgeable, understood their needs as
an individual, and gave them the right support at the right time.
Nearly 80% of respondents agreed strongly to all of these
- 86% of survey respondents agreed that their
temporary job opportunity gave them useful experience in a job they
wanted to do and that it was in a sector they were interested
- Nearly two-thirds of employed participants
were in full-time jobs of 30 hours per week or more (64%) and
around one quarter working 16-29 hours (23%).
Since getting a job with Workways, 16% of
participants reported receiving a pay rise and 6% a promotion from
their first employer. 10% of respondents had moved employer and
received a higher wage. Finally, 13% had moved job and considered
that their new job was better than their original job. All in all,
a third (32%) of all those who had entered work reported that their
career had progressed in one of the ways above.
Participants who were employed at the time of
the survey had predominantly entered elementary occupations e.g.
security guards, cleaners and construction labourers (35%),
followed by administrative and secretarial occupations (14%).